Privacy Policy

Last Updated: May 18, 2026

The Hoffmann Agency LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have. By using our website at thehoffmannagency.com or by providing your information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

Contact Information: Your name, email address, phone number, and mailing address when you submit a contact form, request information, or sign up for our services.
Communication Records: Records of correspondence between you and our team, including messages submitted through our website, emails, phone calls, and text messages.
Business Information: Information you provide about your business, including industry, role, company size, and goals, when you engage us for consulting or services.
Usage Data: Information collected automatically when you visit our website, including IP address, browser type, pages visited, and time spent on pages.
Payment Information: When applicable, billing details processed through secure third-party payment processors. We do not store full credit card numbers on our systems.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request
To schedule and conduct appointments, consultations, and discovery calls
To send you administrative communications about our services
To send marketing communications about our services, when you have opted in
To improve our website, services, and customer experience
To comply with legal obligations and protect our legal rights

3. SMS and Text Messaging

By providing your phone number to The Hoffmann Agency LLC through our contact forms, opt-in pages, or any other channel, you expressly consent to receive SMS text messages and phone calls from us at the number provided.

Types of Messages You May Receive

If you opt in by providing your phone number, you may receive the following types of messages:

Appointment scheduling, confirmations, reminders, and rescheduling notices
Follow-up communications related to your specific inquiry or engagement
Customer service responses to questions you have submitted
Account-related notifications and service updates
Marketing communications about our services, events, and educational content, when you have opted in to receive them

Message Frequency

Message frequency varies based on the nature of your engagement with us. You may receive up to several messages per week during active engagements.

Message and Data Rates

Standard message and data rates may apply to all SMS communications, depending on your mobile carrier and plan. The Hoffmann Agency LLC is not responsible for any charges imposed by your wireless carrier.

How to Opt Out

You can opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final message confirming that you have been unsubscribed and will receive no further messages.

How to Get Help

You can request help at any time by replying HELP to any message, or by contacting us directly at [email protected].

No Sharing of Phone Numbers for Marketing

The Hoffmann Agency LLC does not sell, rent, share, or otherwise disclose your mobile phone number or SMS opt-in data to any third parties or affiliates for their own marketing or promotional purposes. Your phone number is used solely for communications between you and The Hoffmann Agency LLC.

4. How We Share Your Information

We do not sell your personal information. We share information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as CRM platforms, email service providers, payment processors, and scheduling tools. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements: We may disclose information when required by law, court order, or governmental request, or when necessary to protect our rights, property, or safety.
Business Transfers: If The Hoffmann Agency LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

As stated above, we never share your mobile phone number or SMS opt-in data with third parties for their marketing or promotional purposes.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure data transmission, restricted internal access, and the use of reputable third-party platforms with their own security protocols. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information, subject to legal retention requirements
The right to opt out of marketing communications
The right to opt out of SMS messaging by replying STOP

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website usage. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Significant changes will be communicated through our website or by direct notification when appropriate.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us:

The Hoffmann Agency LLC
Chino, California, USA
Email: [email protected]
Phone: 949-669-3264